Shipping policy

akart.shop eCommerce website ke liye yahan ek professional, clear, aur standard Shipping Policy di gayi hai. Aap isme apni zaroorat ke hisaab se processing time ya shipping rates modify kar sakte hain.

Shipping Policy for akart.shop

Effective Date: 28.09.2026

Welcome to akart.shop! We are committed to delivering your order accurately, in good condition, and always on time. Please review our shipping policy below to understand how orders are processed and shipped.

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped, along with tracking details.
During peak shopping seasons, sales, or holidays, processing times may be slightly extended.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5 – 10 Business Days	Free on orders over ₹[Amount] / Standard Fee ₹[Amount]
Express Shipping	3 – 5 Business Days	Calculated at Checkout

Delivery times are estimates and start from the date of dispatch, not the order date.

3. Order Tracking

Once your order has shipped, you will receive an email and/or SMS containing a tracking number and a link to track your package in real-time. Please allow 24 hours for the tracking information to update on the carrier system.

4. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible pin codes across India.
Additional verification (via Call/WhatsApp/OTP) may be required before dispatching COD orders.
Please ensure you provide the exact cash amount at the time of delivery.

5. Shipping Address & Delivery Issues

Incorrect Address: Please ensure your shipping address, phone number, and pin code are accurate. akart.shop is not responsible for orders delivered to incorrect addresses provided by the customer.
Undelivered Packages: If a package is returned to us due to an incorrect address or multiple failed delivery attempts, the customer will be responsible for re-shipping charges.

6. Damaged, Lost, or Missing Items

If you receive your order damaged or if an item is missing, please contact us within 48 hours of delivery.
Please retain all packaging materials and damaged goods to help us process your claim smoothly. Sharing an unboxing video helps speed up the process.

7. International Shipping

(Select one of the following based on your store setup)

Option A (Domestic Only): Currently, akart.shop ships only within India. We do not offer international shipping at this time.
Option B (Worldwide): We offer international shipping to select countries. Custom duties, taxes, or import fees (if applicable) are the responsibility of the customer.